Terms of Service

Welcome to SaaSBase. SaaSBase is a software discovery platform that helps users find, evaluate, and share information about SaaS products. Features include browsing and searching product listings, reading and writing reviews, starring and saving products, submitting new products, and interacting with founder profiles.

These Terms of Service ("Terms") govern your use of the SaaSBasewebsite and services. Please read them carefully before using the platform.

By accessing or using SaaSBase, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the platform.

These Terms constitute an agreement between you and SaaSBase. If you are using SaaSBase on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

You may use SaaSBase as a visitor without creating an account. To access features such as submitting reviews, starring products, saving products, or submitting SaaS listings, you must register for an account.

By creating an account, you confirm that:

• You are at least 18 years old. You must be at least 18 years old to create a SaaSBase account. By creating an account, you confirm that you meet this minimum age requirement. We reserve the right to suspend or terminate accounts that we discover belong to individuals under 18.
• The information you provide during registration is accurate and complete
• You will keep your account information up to date

Each person may register one account. Creating multiple accounts to circumvent moderation actions, manipulate ratings, or gain unfair advantages is prohibited.

You are responsible for:

• Maintaining the security of your login credentials
• All activity that occurs under your account
• Notifying us promptly if you believe your account has been compromised
• Not sharing your account with others or allowing others to use your account
• Providing accurate, current, and complete information in your profile and submissions
• Not impersonating any person, company, or brand

SaaSBase is not liable for any loss or damage arising from your failure to maintain the security of your account.

SaaSBase provides a discovery and information platform for SaaS products. Our services include:

• A searchable, categorised directory of SaaS products
• User reviews and ratings for listed products
• The ability to star and save products to your account
• A submission process for adding new SaaS products
• Public founder profiles associated with SaaS products
• Tag-based and category-based product discovery
• A moderation and reporting system for platform content

We reserve the right to add, change, or discontinue features at any time. We will endeavour to provide reasonable notice of significant changes where practicable.

SaaSBase is a discovery platform. The SaaS products listed on the platform are third-party products that are independent of SaaSBase.

Any transactions, subscriptions, or interactions you enter into with a third-party SaaS provider are solely between you and that provider. SaaSBase is not a party to those arrangements and accepts no responsibility for them.

SaaSBase allows users to contribute content including reviews, ratings, profile information, SaaS submissions, and reports. You retain ownership of content you create.

By submitting content to SaaSBase, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and distribute that content on the platform and in connection with operating the service. This licence is limited to what is necessary to provide and promote the SaaSBase service.

You are responsible for the content you submit. You represent that:

• You own or have the right to submit the content
• Your content does not infringe any third-party rights
• Your content complies with these Terms and our Community Guidelines
• Your content is accurate to the best of your knowledge

Reviews and ratings are a core part of SaaSBase. We want reviews to be genuine, useful, and fair to both users and founders.

Registered users may submit SaaS products for consideration. Submissions are reviewed by the SaaSBase team before publication. Submitting a product does not guarantee that it will be approved.

When submitting a product, you agree that:

• The information you provide is accurate and not intentionally misleading
• You have the right to submit any content included (descriptions, logos, screenshots)
• You are not submitting a fake, non-existent, or malicious product
• You are not submitting duplicate listings intended to manipulate discovery
• You are not submitting content that infringes third-party intellectual property rights
• You are not submitting malicious links or harmful content

SaaSBase may approve, reject, modify the categorisation of, or remove any submission at our discretion, with or without notice.

SaaSBase allows users to create a founder profile and associate themselves with SaaS products they have submitted or are affiliated with.

You must not falsely claim association with a SaaS product you do not represent, or impersonate the founder or team behind a product.

SaaSBase provides a "Claim Your SaaS" feature that allows a user to associate themselves with an existing SaaS listing by demonstrating control of the listed product's official website.

The claim process works as follows: SaaSBase generates a unique verification code that the claimant must publish on the official product website (typically as a visible text element or meta tag). An administrator then manually reviews the listing to confirm the code is present before approving the claim.

By submitting a claim, you confirm that you have the authority to make changes to the product's official website and that your claim is genuine. Submitting a fraudulent claim — for example, by temporarily placing the verification code on a website you do not legitimately represent — is a violation of these Terms and may result in account termination.

SaaSBase may revoke a claim at any time if we determine it was obtained fraudulently or if the claimant loses their legitimate association with the product.

When using SaaSBase, you agree not to:

• Violate any applicable law, regulation, or court order
• Submit fraudulent, fake, or intentionally misleading content
• Impersonate any person, company, founder, or brand
• Harass, threaten, intimidate, or abuse other users or founders
• Create multiple accounts to circumvent restrictions or manipulate the platform
• Submit spam, unsolicited promotional content, or repetitive content
• Upload or distribute malware, malicious code, or harmful files
• Attempt to gain unauthorised access to any part of the platform or its data
• Scrape, crawl, or systematically extract data from SaaSBase in violation of applicable restrictions
• Manipulate product ratings, star counts, or discovery rankings through artificial means
• Submit content that infringes third-party intellectual property, privacy, or other rights
• Use the platform to facilitate illegal activity
• Interfere with the normal operation of the platform or its infrastructure
• Publish private personal information about others without their consent
• Submit or link to content that promotes discrimination, hate, or violence

SaaSBase provides tools for users to report content, reviews, and user accounts that may violate these Terms or our Community Guidelines. We review reports and investigate potential violations.

Where we determine that a violation has occurred, we may take actions including:

• Requesting changes to content
• Hiding or removing content from public view
• Rejecting or removing SaaS submissions
• Issuing warnings to the relevant user
• Temporarily restricting account functionality
• Suspending an account
• Permanently terminating an account

Moderation decisions are made based on these Terms, our Community Guidelines, and our assessment of platform integrity. We do not guarantee a specific response time for every report.

Filing a report does not guarantee that the reported content will be removed. Multiple reports are signals for review — they are not automatic proof that a violation occurred.

SaaSBase contains links to external SaaS product websites and other third-party resources. These links are provided for informational and discovery purposes.

SaaSBase does not control, operate, or endorse any external website. We are not responsible for the content, privacy practices, availability, security, or accuracy of information on external sites. Visiting a linked third-party website is at your own risk.

We aim to keep SaaSBase accessible and functional, but we do not guarantee uninterrupted, error-free, or continuous availability of the platform. The service may be temporarily unavailable due to maintenance, technical issues, security incidents, or factors outside our control.

We reserve the right to change, suspend, or discontinue any part of the platform at any time. We will provide reasonable notice of significant changes where practicable, but are not obligated to do so in all circumstances.

SaaSBase is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, to the maximum extent permitted by applicable law.

We do not warrant that:

• The platform will be continuously available, error-free, or secure
• Information on the platform is complete, accurate, or up to date
• Any SaaS product listed on the platform will meet your requirements
• Defects or errors will be corrected within any specific timeframe

SaaSBase is a discovery and information platform. We do not provide or sell the SaaS products listed here, and we make no representations about their quality, security, or suitability.

To the maximum extent permitted by applicable law, SaaSBaseand its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of SaaSBase, including but not limited to loss of data, loss of business, or loss of revenue.

Our total liability for any claim arising from these Terms or your use of the platform shall not exceed the amount you paid to use SaaSBase in the twelve months preceding the claim (or, where you have not paid anything, a nominal amount as permitted by applicable law).

Some jurisdictions do not permit the exclusion or limitation of certain types of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless SaaSBaseand its team from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your use of SaaSBase
• Content you submit to the platform
• Your violation of these Terms
• Your infringement of any third-party rights

We may suspend or terminate your access to SaaSBase — with or without prior notice — if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive conduct, or if continued access poses a risk to the platform or its users.

You may close your account at any time through your account settings. Upon account closure, your access to account-specific features will cease. Some information may be retained as described in our Privacy Policy.

Sections of these Terms that by their nature should survive termination — including disclaimers, limitation of liability, indemnification, and intellectual property provisions — will continue to apply after your account is closed.

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or your use of SaaSBase shall be subject to the exclusive jurisdiction of the courts of India.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes, we may notify registered users through the platform or by email.

Continued use of SaaSBase after Terms are updated constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, please stop using the platform and close your account.

For legal or Terms-related enquiries, email us at saasbase.startup@gmail.com or use the Contact Us form on the platform.

For privacy-related requests, please use the Data & Privacy Requests form.